Sales Policy for Goldenshimmerr

Effective Date: November 16, 2024

Welcome to Goldenshimmerr, your premier destination for luxury jewelry and accessories. We are committed to providing our customers with the highest quality products, exceptional service, and an easy shopping experience. Below is our comprehensive Sales Policy, outlining our terms and conditions for purchasing from Goldenshimmerr.

1. Introduction

At Goldenshimmerr, we take pride in offering exquisite and sophisticated jewelry and accessories crafted with attention to detail and care. Our goal is to ensure that your shopping experience is enjoyable, smooth, and fully satisfying. By purchasing from us, you agree to the terms outlined in this Sales Policy, which is designed to protect both you, the customer, and us, the retailer.

2. Product Availability

All products available for sale on our website, Goldenshimmerr.com, are subject to availability. While we make every effort to ensure our product listings are up to date, items may become out of stock due to high demand or unforeseen circumstances. If the product you wish to purchase is out of stock, you will be notified as soon as possible, and we will offer alternatives, a backorder option, or a full refund if necessary.

3. Pricing

The prices listed on our website are in U.S. dollars (USD) and are subject to change without notice. All prices are inclusive of applicable taxes, unless otherwise stated. Shipping charges may apply and will be calculated at checkout based on the delivery address and shipping method selected.

Goldenshimmerr reserves the right to modify prices, correct any pricing errors, and change the pricing structure as deemed necessary.

4. Ordering Process

When you place an order on Goldenshimmerr.com, we will send you an email confirmation of your order. This email serves as a receipt of the items purchased and your payment information. Please ensure all details entered during the ordering process, such as product selections, quantities, shipping address, and payment information, are correct before submitting your order.

Orders placed through our website are processed once payment is successfully completed. If we encounter any issues with your payment or need further verification, we will contact you promptly. Orders will be processed within 1-2 business days, and shipping will occur according to the method selected at checkout.

5. Payment Methods

We accept various forms of payment to make your purchase easy and secure. Accepted payment methods include:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay
  • Google Pay

All payments are processed through secure payment gateways, ensuring the safety of your financial information. By using our website, you confirm that you are authorized to use the payment method chosen for your order.

6. Shipping and Delivery

We offer reliable shipping services to ensure your order reaches you in a timely manner. Shipping fees will be calculated based on the weight of your order, the shipping destination, and the delivery method selected. During checkout, you will be provided with the available shipping options, which may include standard, expedited, or express delivery.

Delivery times will vary depending on the shipping method and destination. For domestic orders, standard shipping typically takes 5-7 business days, while expedited and express shipping options may arrive within 2-3 business days. International shipping times will vary by country.

Goldenshimmerr is not responsible for any delays caused by external factors, such as customs procedures or weather-related disruptions. You will receive a tracking number once your order has been shipped, allowing you to monitor its progress.

7. Returns and Exchanges

We want you to be completely satisfied with your purchase from Goldenshimmerr. If, for any reason, you are not happy with your items, we offer a 30-day return and exchange policy. To initiate a return or exchange, please contact our customer service team via email at info@goldenshimmerr.com.

Returned items must be in their original, unused condition with all tags, packaging, and receipts intact. Once we receive the returned items, we will process your refund to the original payment method, minus any applicable shipping charges. Please note that custom or personalized items are non-returnable and non-exchangeable.

8. Damaged or Defective Products

If you receive a damaged or defective item, please contact us immediately at info@goldenshimmerr.com with photos of the damage. We will offer a replacement or refund based on your preference. We take great care in packaging our products to ensure they arrive in perfect condition, but if something goes wrong, we are here to make it right.

9. Cancellations

If you wish to cancel your order, please contact us as soon as possible. Orders that have not yet been processed or shipped can be canceled. Once an order has been processed or shipped, it cannot be canceled, but you may still be eligible for a return or exchange as outlined in our Return and Exchange Policy.

10. Gift Cards

Goldenshimmerr offers gift cards for purchase, which can be used for online orders at Goldenshimmerr.com. Gift cards are valid for one year from the date of purchase and are non-refundable. If your purchase exceeds the value of the gift card, you will be prompted to pay the remaining balance using another payment method.

11. Customer Service

At Goldenshimmerr, we prioritize customer satisfaction. If you have any questions about our products, policies, or services, our customer support team is ready to assist you. You can reach us via:

Our business hours are Monday to Friday, 9:00 AM to 6:00 PM (CST). We will respond to all inquiries as quickly as possible, typically within 1-2 business days.

12. Privacy and Security

Your privacy and the security of your personal information are very important to us. We adhere to strict privacy standards and do not share, sell, or trade your personal data with third parties without your consent. For more details, please refer to our Privacy Policy.

13. Conclusion

By purchasing from Goldenshimmerr, you agree to the terms outlined in this Sales Policy. We reserve the right to update or modify this policy at any time, with any changes being posted on our website. Your continued use of our website and services after any changes are made constitutes your acceptance of the revised policy.

Thank you for choosing Goldenshimmerr for your luxury jewelry and accessory needs. We look forward to providing you with the finest products and exceptional customer service.

Goldenshimmerr
Street: 2010 W Beech Ave Duncan, Oklahoma (OK), 73533
Phone number: (580) 255-8462
Email: info@goldenshimmerr.com
Website: www.goldenshimmerr.com

This Sales Policy is effective as of November 16, 2024.